6-Month Limited Warranty

Green Light Consoles 6-Month Limited Warranty

Last updated: October 8, 2026

This Limited Warranty is provided by Green Light Consoles ("we", "us"), an independent retailer. It is not a Nintendo warranty. Green Light Consoles is not affiliated with, sponsored by or endorsed by Nintendo, and Nintendo is not responsible for this warranty. Nintendo Switch 2, Joy-Con and related names are trademarks of their respective owners.

Who is covered

The original purchaser of a console bought from greenlightconsoles.com and delivered to an address in the United States.

How long

Six (6) months from the date of delivery.

What is covered

Defects in materials or workmanship under normal use in the following items shipped with your order:

• the Nintendo Switch 2 console, including the screen, battery, buttons and ports;
• the Joy-Con 2 controllers, including stick drift;
• the Joy-Con 2 grip, dock, power adapter and HDMI cable;
• a game cartridge included with a game option.

What is not covered

• Damage from drops, impact, liquid, heat, misuse or accidents after delivery.
• Consoles that have been opened, repaired or modified by anyone other than us, or used with unauthorized hardware, software or game copies.
• Online service restrictions or bans caused by activity after delivery.
• Normal cosmetic wear and the light signs of use described in the product's condition, and normal gradual loss of battery capacity.
• The free carrying case and screen protector.
• Digital content, Nintendo Account matters and online memberships.

Ban errors that appear within 30 days of delivery and were not caused by activity after delivery are handled under our Online Guarantee in the Refund Policy, with a full refund.

What we will do

If a covered defect appears during the warranty period, we will, at our option, repair the item, replace it with an equivalent working item, or refund the price you paid for it. We pay shipping both ways for valid warranty claims. Repaired or replacement items are covered for the rest of the original warranty period.

How to make a claim

1. Email support@greenlightconsoles.com with your order number, the console serial number and a short description of the problem. A photo or video helps.
2. We'll reply with troubleshooting steps or a prepaid shipping label.
3. Before shipping, back up anything you want to keep, sign out of and remove your Nintendo Account, and pack the items securely.

We accept warranty returns only for the serial number we shipped with your order.

Implied warranties and your rights

Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the six-month duration of this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. We are not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Contact

Green Light Consoles, 2800 Post Oak Blvd, Houston, TX 77056 · +1 (346) 344-2869 · support@greenlightconsoles.com